Returns & Exchanges

At Jeans.com, we want you to find your perfect fit, which is why we offer a 30-day window for returns and exchanges on all unworn denim. Simply ensure all original tags are attached to receive a full refund to your original payment method.

1

Start Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Download and print the prepaid shipping label provided at the end of the request process and secure it to your original packaging.

3

Drop Off Package

Take your package to any authorized carrier location or schedule a pickup to begin the transit back to our warehouse.

4

Receive Your Refund

Once our team inspects your returned items, we will process your refund or ship your new exchange size within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing